Privacy Policy
At Zurinova, we strive to provide high-quality learning experiences across all our programs. Please read our Refund & Cancellation Policy carefully before enrolling in any course or program.
1. Enrollment Confirmation
Enrollment in any course or program is confirmed only after successful payment of the applicable fees.
By making a payment, you acknowledge and agree to this Refund & Cancellation Policy.
2. Free Demo Classes
Zurinova offers free demo classes to help learners and parents evaluate our teaching approach before enrolling.
We encourage all learners to attend a demo session and clarify any questions before making a payment.
3. Refund Policy
Unless otherwise stated in writing, course fees paid to Zurinova are non-refundable.
No refunds will be provided for:
Change of mind after enrollment
Lack of participation or attendance
Scheduling conflicts on the learner’s side
Failure to complete the course
Dissatisfaction after attending regular classes
4. Exceptional Circumstances
Refund requests may be considered only under exceptional circumstances at the sole discretion of Zurinova management.
Any approved refund, if applicable, may be subject to administrative deductions and processing charges.
The decision of Zurinova regarding refund requests shall be final.
5. Cancellation by the Learner
Learners may discontinue a course at any time; however, cancellation does not automatically qualify for a refund.
Any remaining classes, fees, or benefits associated with the enrolled program may be forfeited upon cancellation.
6. Rescheduling of Classes
Where possible, class rescheduling requests may be accommodated based on trainer availability and batch schedules.
Rescheduling is subject to operational feasibility and is not guaranteed.
7. Cancellation by Zurinova
Zurinova reserves the right to postpone, reschedule, merge, or cancel any course, batch, session, or program due to operational requirements, insufficient enrollments, trainer availability, technical reasons, or unforeseen circumstances.
In such cases, Zurinova may:
Offer an alternative batch
Provide a substitute trainer
Reschedule the program
Provide course credit for future programs
8. Technical Issues
Zurinova shall not be responsible for missed sessions caused by:
Internet connectivity issues
Device-related problems
Power failures
Software or platform issues on the learner’s side
Learners are responsible for ensuring access to the required technology and internet connection.
9. Subscription or Recurring Programs
Where applicable, recurring or subscription-based programs may require advance notice for cancellation before the next billing cycle.
Specific subscription terms, if any, will be communicated separately.
10. Contact Us
For questions regarding this Refund & Cancellation Policy, please contact us:
Zurinova
Email: mentor@zurinova.in
Phone: +91 80755 36191
Website: www.zurinova.in